Ningbo Export: Do not let returned to "wind"

Our reporter Zhang Zhengwei

Correspondent Zhou Bin Chengde Yi

The main problem lies in the "health and safety ring"

Ningbo is an export to California for failing to affix a number of work lights warning signs, it has been returned. It is understood that the latest release of "California Proposition 65" states: "The Merchant must be possible to release 'known to be carcinogenic' or 'known to cause reproductive harm' on consumer goods material affixed clear and reasonable warning labels . "Since these companies do not have timely access to information, and ultimately suffered returned.

In recent years, due to product safety, health, environmental and other concerns consumer health and safety considerations, countries around the world have introduced appropriate technical standards and regulations to be mandatory requirements. Among them, the European Union, the United States, Canada and other developed countries not only establish a better customs checks and market surveillance mechanisms, but also for sampling found substandard goods will open briefing, the goods involved are faced Customs returned, market recalls. According to reports, the US Consumer Product Safety Commission and Health Canada official website on Consumer Goods safety hazards found in the North American market will be open briefing, most commodities will be asked to recall repair and free replacement. EU general consumer goods and food products are established RAPEX and RASFF notification internet communications platform of substandard goods substandard imported goods and customs checks members of the EU member states found in the local market found a briefing, suffered notified commodity throughout the EU market will face a recall severe destruction disposal.

According to statistics, by 2015, China only exported to the EU, the United States and Canada electrical and mechanical, textile and other consumer goods, have been subjected to more than 1,300 notifications. Wherein, toys, children's clothing and other children's products were found to harmful substances, there is a small rope, and structural design of small parts and other security risks; electrical products are design flaws, which can result in electric shock or fire safety hazards. Ningbo enterprises export of electrical connectors because of a number of touching live parts may be using the Spanish customs interception destruction, enterprise customers joint follow-up orders have been canceled.

Enhance the quality can not be ignored

By 2015, the amount of goods in Ningbo export enterprises encountered overseas returned the more than 70 million US dollars, of which due to product quality does not meet standards, contract requirements and other issues to be returned accounted for Qi Cheng. Many companies send back events occurred in succession, a tremendous impact on the development of enterprises.

In recent years, the quality of the imported goods requires developed countries is relatively high. In addition to the official mandatory, but many customers also use performance, sensory experience and other non-standard indicators request. But in actual trade, export enterprises and foreign importers in contract orders are often only CE certification, RoHS certification mandatory product requirements necessary to make provision, while the strength of the metal materials, household mechanical noise, the size of the hardware accessories specific performance requirements and other precision products are often not clear enough, the follow-up to trade and security.

"Once the foreign customers in the inspection, assembly or sales of goods and other sectors find their specific requirements there is a gap, mandatory regulations and standards have been detected even before export according to customer requirements of eligibility, will be required to return, FA to domestic enterprises bring great distress. "Ningbo inspection and Quarantine Bureau said relevant staff, Ningbo enterprises exports to the EU in accordance with EU standards mower full production, but in the receiving inspection is returned rework, because customers believe the presence of machine noise tailing phenomenon, it will affect sales.

In recent years, foreign customers have made imports almost demanding, but companies can not be considered to be the other side deliberately finding fault, because the additional requirements for product quality, how to say too much. For example, the new toy directive issued by the EU as the "history of the most stringent" in addition to a stringent mechanical and chemical test items, but also requires the company to provide technical file. Ningbo, a stroller company encountered such a dilemma: EU customer requirements, the company offers technical file export products, but do not inform the specific content, such as uncooperative, exports will be returned.

Strengthen risk management fall

Publisher encountered returned products, not only cause economic losses to the enterprise, but also a serious impact business transformation and expansion of the international market. "Apart from a few returned because of a dispute of trade, mainly due to the majority returned internal management and product quality caused by inadequate inspection and testing." Ningbo Inspection and Quarantine Bureau relevant staff to remind that end, strengthen the management and risk control is to reduce the enterprise the main pathway returned rates.

For domestic and foreign mandatory provisions of safety, health, environmental protection and other projects, export enterprises to effectively strengthen the quality control of products, strict procurement of raw materials and accessories in accordance with relevant regulations and standards, product design and production. New products to be detected by professional testing organizations, to eliminate the bulk of the quality problems at the source. In the process of signing trade contracts, companies can advance to the customers to understand specific requirements and acceptance criteria.

In addition, electrical appliances, household tools and other goods, production enterprises from a consumer perspective, evaluate performance, to ensure that products meet the requirements of normal use within a reasonable time frame.

Of course, companies can also get help from professional institutions. In recent years, Ningbo Inspection and Quarantine Bureau about the product quality and the risk of foreign trade led to the two key issues of returned exports, introduced a number of information and technical assistance measures: collect the latest foreign technical regulations, standards, information and foreign trade risk information by Foreign professional analysis and timely tips; through retrospective investigation, training, lectures and other ways to help companies find the reason to be returned, guiding product upgrading and process improvement. For companies involved in the export returned, Ningbo Inspection and Quarantine being taken to track regulation, supervision and rectification measures to help enterprises to build testing laboratories, training of technical personnel, improve product quality control ability.